Downunda constructed a large outdoor pool for our new home.
During the design phase Brett turned our ideas into a beautiful design concept that could be constructed. He advised us thoughtfully on cost tradeoffs and got us to our budget number.
During construction Brett was personally involved throughout the project from design to final delivery and was always attentive to detail and to our needs. Brett dealt with subcontractor issues quickly and decisively and never made a sub-contractor issue ours; he always took care of them himself.
Brett completed and finished the job and did not check out at any time even when we had paid the majority of the money and there were the usual tricky final close out items. He also made sure we were 100% satisfied with completion before requesting his final milestone payment – something I have not seen from other builders.A. Vickers
Downunda designed and built an in-ground spa and flagstone patio for us. We liked the creative design and the finished product. Brett was easy to work with during design, and his crews did a professional installation job. The project met our expectations and we were completely happy with our Downunda experience. I would recommend them to anyone considering a pool or spa project.
We have enjoyed our spa and backyard environment for about 18 months. When we have had a question, Brett has been quick to respond and to help. He provides good customer support after the project. He recently helped with a motor bearing problem on the circulation pump, and I was very pleased with his ownership of the project and customer service well after the project was completed.D. Wyman
I cannot begin to tell you how much I respect Downunda Pools. Next Wednesday they will be starting the second pool they have built for me. Obviously I am more than pleased with everything they provide. My first pool was completed before the estimated time of completion which is mostly unheard of with other aquatic providers. Mr. Hatfield is very professional, and is hands on throughout your entire project. I have consistently referred friends and associates to this Company. Mr. Hatfield’s designs are fabulous and unlike the run of the mill designs I have seen. Your project will be unlike any other and you will be the talk of your neighborhood. When friends saw the drawings of my first pool they actually thought I was showing them pictures from a resort I had visited. Could you ask for anything more?Andrea Estelle
My wife and I have had Downunda Pools build two (2) pools for us. Needless to say we wouldn’t have chosen Brett for the 2nd pool if we weren’t thrilled with our first. Not only were the pools built to perfection but the back end servicing has been FANTASTIC!!! If we ever have another pool built we will only need to make one call and that will be to Brett Hatfield at Downunda. We STRONGLY recommend them to anyone that needs a quality product with GREAT follow up servicing.Kim & Kelly Smith
Brett and Downunda provided our backyard pool and landscaping in February of 2005. As a buyer of construction services in my profession, the main trait I look for in deciding to work with a contractor again is the predictability of the delivery – particularly from a schedule and budget perspective. The experience with Brett was one where there were no unpleasant surprises. We always knew where we were in the process and the completion was right on time. In short, Downunda simply did what they said they would, which is very rare today. After the delivery, Brett was always available and even today, many years’ later returns calls when we have a question or need advice/guidance. Top notch contractor.R. Walker